Refund Policy
Refund Policy
At Vehicle scan now, we prioritize customer satisfaction. Our refund policy is designed to ensure fairness and transparency.
Eligibility for Refunds:
- Inaccurate Data: Refunds are applicable if the report contains inaccuracies. Evidence must be provided, and refunds will be processed within 3-5 working days.
- Non-Receipt of Reports: If your report is not delivered, notify us immediately for a refund.
- Overcharging: Refunds will be provided for any overcharged amounts.
- Internal Errors: Technical issues such as duplicate charges or empty reports qualify for refunds.
Non-Refundable Cases:
- Refunds will not be issued if the data in the report is accurate.
- Complaints not meeting the listed conditions will not qualify for refunds.
How to Request a Refund:
Contact us via:
- Email: info@vehiclescannow.com
- Live Chat: Available on our website
Chargebacks:
Initiating a chargeback without prior communication may cause delays. We encourage customers to contact us directly to resolve issues promptly.